Technology

29 terms

A

AI PricingThe use of artificial intelligence and machine learning to automatically optimize vacation rental nightly rates in real time.API ConnectionAn API connection is a technical integration that allows two software platforms to exchange data automatically, enabling vacation rental tools to work together in real time.Automated MessagesPre-written guest communications that are automatically sent based on booking events or scheduled timing.Automated Review ResponseAutomated review response uses templates or AI to reply to guest reviews on booking platforms without requiring manual input for each response.

B

Booking EngineA software tool embedded on a property manager's website that enables guests to search availability and book directly.

C

Channel ManagerSoftware that synchronizes property listings, availability, and pricing across multiple booking platforms.CRMCustomer relationship management software used to track guest interactions, preferences, and communication for retention and remarketing.

D

Digital GuidebookA digital guidebook is an online resource hosts provide to guests with property instructions, local recommendations, and essential information accessible by smartphone.Dynamic PricingAn automated pricing strategy that adjusts nightly rates in real-time based on demand, competition, and market conditions.

G

Google Vacation RentalsGoogle's commission-free metasearch platform that displays vacation rental listings directly in Google Search and Maps.Guest PortalA digital interface where guests can access booking details, check-in instructions, and property information.

I

iCalA calendar file format used to synchronize availability between booking platforms and calendar applications.

K

Keyless EntryKeyless entry systems allow vacation rental guests to access a property using a code, smartphone, or smart lock instead of a physical key.Keypad LockA code-based door lock that enables self-check-in for vacation rental guests without physical keys.

M

Metasearch EngineA travel platform that aggregates and compares vacation rental listings from multiple booking sites without taking commissions.Multi-CalendarA consolidated calendar view showing availability and bookings across all properties and channels in one place.

N

Noise MonitoringPrivacy-safe devices that detect excessive noise levels at vacation rental properties to prevent disturbances.

O

Open APIA publicly available programming interface that allows third-party developers to integrate with a platform.Owner PortalA dedicated dashboard where property owners can view their rental performance, bookings, and financial statements.

P

Property Management System (PMS)A centralized software platform for managing all aspects of vacation rental operations.ProptechProptech (property technology) refers to software and digital tools that automate and optimize real estate and rental property operations.

R

Revenue Management System (RMS)Specialized software that uses data analytics to optimize vacation rental pricing and maximize revenue across a portfolio.

S

Smart LockAn electronic lock that allows keyless property access using codes, apps, or other digital credentials.

T

Two-Way SyncTwo-way sync automatically keeps calendar availability and reservation data updated in both directions between a property management system and connected booking channels.

U

Unified InboxA centralized messaging hub that consolidates guest communications from all booking channels into one interface.User RolesPermission levels assigned to team members within property management software to control access to features, data, and operations.

V

Vacation Rental SoftwareTechnology platforms designed to help property managers automate and streamline vacation rental operations at scale.Virtual TourAn interactive 3D walkthrough of a vacation rental property that allows prospective guests to explore the space remotely.

W

WebhookAn automated notification sent from one system to another when a specific event occurs.

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