Communication

All the communication tools a property manager needs, with an industry leading unified inbox

Communication

Unified Inbox

The gold standard for unified inboxes

The gold standard of unified inboxes. Message API integrations with all major channels with support for email, text message and whatsapp.
Sms? Check. Triggers for inquiries? Check. Automated upselling? Check. We learnt from the best and combined our knowledge with feedback from our customers to bring you the single most versatile communication tool in the entire vacation rental industry.

Unified Inbox
Automated Messages

Automated Messages

Reliably automate even the most complex sequences

Automate all your daily guest communications based on smart triggers and events.
If you've got available dates, a payment fails, or a guest wants to inquire about your homes, you can set your communication on autopilot.

Owner Portal

The owners stay up date, you stay in control

Let the property owners see for themselves! With carefully curated user management tools, your owners see exactly what you want them to see, but nothing more.
Often our owners are so happy with the owner portal they recommend Hostaway to the other property managers they use! Do you want happy vacation rental owners? Hostaway is the way to go.

Owner Portal
Guest Portal

Guest Portal

Upsell and share information with your guests

Ease of use for guests to check in, update contact details, buy additional services and access their door codes and reservation details.
Our safe and customizable guest portal gives you the chance to upsell, and the guest has access to all the important information they need to enjoy their stay.

SMS & Whatsapp

Native support for Text Messages and WhatsApp

The unified inbox and automated messages can be sent using our 2-way text message (SMS) and WhatsApp support!
Unlike other solutions, this is included in the price - everything we build is available to you at the same price, with no limitations for number of users or usage caps.

SMS & Whatsapp

Ready to find out how Hostaway can transform your business?