Operations

Manage every aspect of your daily operations with detail and automations, and feel good about delegating tasks with ease.

Operations

Payment Processing

Ensure you get paid

Our payment processing partners are PCI compliant and will ensure you get paid while keeping your guest data secure.
We support Stripe, Braintree and many other well-known payment processors. With our Guest Invoicing and Automated Payments, charging your guests becomes a breeze.

Payment Processing
Contract Signature

Contract Signature

Automate your rental contracts

Our partner network offers tens of e-signature solutions, so you can keep the one you're using today or help us recommend one.
If you already use HelloSign, DocuSign or any other major solution, you can just plug it in and automate those contracts!

Guest invoicing

Provide accurate invoices

Provide your guests with a detailed and professional invoice that adjusts based on additional services or adjusted length of stay.
Ensuring you can keep track of upselling activities, taxes and fees is an important part of ensuring the satisfaction of your guests and the sustainability of your operation.

Guest invoicing
Automated Payments

Automated Payments

Always charge the right amount on time, by default

Automate the guest payments and ensure they get charged what they should be, when they should be.
Offer your guest flexible payment scheduled, or setup automated payments based on your settings on Vrbo or your website. All is automated - once you set it up, you'll get notified if a payment fails. You can even automatically collect a failed payment using our Guest Portal and Automated Messages!

Task Management

Manage cleaning and maintenance with ease.

Automatically create tasks based on the reservations. Our automated tasks change if the reservation changes.
This means that if you upsell a late check-out to a guest, your cleaner will automatically be notified and the cleaning window will automatically be adjusted. Did we mention you can delegate based on a first-come, first-serve basis, through a manager or directly to each cleaner? Wow! You didn't expect that, eh?

Task Management
Smartlocks

Smartlocks

Because your guests deserve access

Integrate with all major smartlock providers in the vacation rental industry.
The smartlock provider will generate a code that's entered into the reservation on Hostaway, and the code will only be sent out automatically when you want it, if you want it. For a complete list of integrations, have a look at our marketplace!

Ready to find out how Hostaway can transform your business?