Automation Tools

Hostaway automates every single repetitive task in the world of vacation rentals.

Automation Tools

Automated Messages

Triggers, automations, workflows - all in one place

Use triggers for various events to turn lookers into bookers, guests into 5 star reviews and past guests into repeat customers!
The automated messages can be sent by email, text and whatsapp. They can be tailored to a unique location, certain amenities and individual properties. Using dynamic data fields, you can include data from your smartlock provider or upsell services.

Automated Messages
Automated Reviews

Automated Reviews

Reviews get you bookings. Hostaway gets you reviews.

Manage your reputation and automate both review gathering, answering and even reviewing your guests!
Reviews are what make the guest experience successful. In order to get bookings, you need reviews - and you need to stay on top of them and respond to them. You know what? Automate it!

Automated Tasks

Manage cleaning and maintenance with ease.

Automatically create tasks based on the reservations. Our automated tasks change if the reservation changes.
This means that if you upsell a late check-out to a guest, your cleaner will automatically be notified and the cleaning window will automatically be adjusted. Did we mention you can delegate based on a first-come, first-serve basis, through a manager or directly to each cleaner? Wow! You didn't expect that, eh?

Automated Tasks
Automated Payments

Automated Payments

We ensure every guest pays, every time.

Automate the guest payments and ensure they get charged what they should be, when they should be.
Offer your guest flexible payment scheduled, or setup automated payments based on your settings on Vrbo or your website. All is automated - once you set it up, you'll get notified if a payment fails. You can even automatically collect a failed payment using our Guest Portal and Automated Messages!

Ready to find out how Hostaway can transform your business?