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Privacy Policy

We believe privacy is important but still we need to collect different types of data to make sure you get the best experience.


This Privacy Policy governs the collection, storage and use of personal information collected by Hostaway Oy, a company organized under the laws of Finland, under Registration No 2726246-5 (“we”, “us” or “our”) in connection with our website at http://www.hostaway.com, our mobile applications available to download (“Apps”) and other products and services offered by us through the Website and/or the Apps (collectively, the “Services”).

Personal Information

Your personal information is very important to us and we do all we can to protect it. This Privacy Policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control the personal information we hold about you. Please read this Policy carefully. Once you use the Website, the Apps or the Services you will be deemed to have read and accepted the Policy in its entirety and consented to the processing of your personal data in accordance with this Policy. If you do not agree to this Policy in its entirety, you must not use the Website, the Apps or the Services.


Visitors to the Hostaway website must activate cookies on their browser and will be able to stay logged in for extended periods, will have their preferences and choices remembered, and will experience easier logins. Cookies will not be shared with third parties except in the case a social media service is used to log into Hostaway.


Hostaway works with third parties who deal with end consumers. Hostaway will pass customer details between parties as required to facilitate bookings. If you have signed with one of these third parties you should be aware that customer details are also stored at Hostaway. Credit card and login information is not stored by Hostaway and the details are encrypted during transmission. User information will not be disclosed to any third party without the user’s consent except 1) as required by law or legal proceedings 2) in order to establish our legal rights 3) as part of a sale of Hostaway.


Your information is treated as confidential and, although it may be disclosed to third parties, which provide services to Hostaway, the use of such information will be limited to their duties towards us. Users should note that the internet by its nature cannot guarantee 100% privacy and security.

Statistical Data Collection

Anonymous data may also be collected for statistical analysis, meaning no individual person can be identified using this data.


We use google adwords conversion tracker and google analytics for analysing and improving our website and marketing. None of the information gathered is shared with any third party. The information gathered may be used for marketing and advertising.

Fair Use Of Non Personal Data

Information provided to us by end users, which is not deemed to be personal, will be retained and may be reproduced and disclosed in full or in part.

Users may request any information held on them at any time, and may request deletion or editing of the data if it is incorrect

Questions should be directed to