Hostaway Smart Locks is a suite of smart lock integrations within the Hostaway platform that enable automated keyless guest access. When a booking is confirmed, the system automatically generates a unique access code and sends it to the guest with check-in instructions. Codes are time-limited to the reservation dates for security. Hostaway integrates with leading smart lock brands, providing property managers with automated access management, audit trails, and seamless self-check-in experiences across their entire portfolio.
Why this matters for property managers
Automated keyless access removes the labor and risk of physical key handoffs, generates a unique code per stay, and lets guests arrive on their own schedule without staff on site. The direct payoff is lower turnover cost and fewer failed check-ins, while per-booking codes tighten security by expiring when the stay ends. Rely on it without a backup plan for connectivity or battery failure, though, and a locked-out guest at midnight becomes an urgent, review-threatening problem.
Frequently Asked Questions
What is Hostaway Smart Locks and how does it automate guest access?
Which smart lock brands are compatible with Hostaway?
How do Hostaway Smart Locks improve security compared to traditional keys?
Do Hostaway Smart Locks work across a large property portfolio?
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