Hostaway offers a channel manager with extensive communication tools. Until now, we have synchronized the accounts on a regular basis. Starting today, you can finally receive all messages and reservations in real-time!
Hostaway gives you an email address for each of your Airbnb accounts. Change the email address for your Airbnb account to the one assigned by Hostaway. Once this is done, every guest message, inquiry, reservation or update will instantly be available in Hostaway, both on the mobile app and in the dashboard.
Yes! You can choose which emails you want to receive and forward them to your own email address and if needed, two other email addresses.
For more information, please refer to our Support Forum.
In order to make sure each booking.com reservation is processed in real-time, we have integrated push notifications. In addition to the regular synchronization intervals, we receive a notification from booking.com every time a reservation is made. This allows you to contact the guest faster, and allows our software to faster update the information. This feature is automatically enabled for all users.