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Understanding Airbnb Cleaning Fees

Understanding Airbnb Cleaning Fees

Airbnb is a leading platform in modern hospitality, providing travelers with unique and personalized experiences. As an Airbnb host, you serve as both a provider and curator of experiences, with cleaning fees being a crucial aspect to consider.

Today's blog explores Airbnb's cleaning fees, rationale, impact, and the delicate balance between offering exceptional stays and ensuring operational sustainability.

What Are Airbnb Cleaning Fees?

A cleaning fee refers to a singular charge designated by the Host to cover the cost of cleaning the accommodation a guest occupies. It is an additional fee, separate from the nightly rate, applied when reserving a listing.

This fee encompasses the additional expenses incurred by Hosts in preparing their space for guest arrival or after their departure.

Key points about Airbnb cleaning fees

  • To cover cleaning costs, hosts add a cleaning fee to the price of their property for each booking.
  • In the search results for listings, the nightly rate displayed includes the cleaning fee, divided by the total number of nights for the trip.
  • When submitting a trip request, the nightly rate and the cleaning fee will be itemized separately in the price breakdown.
  • The cleaning fee is integral to the total booking cost. It is added to the total reservation cost and paid by the guest(s). It is not a security deposit; the money is not returned to the guests at the end of their stay.
  • The basic cleaning cost remains the same regardless of how many people book your listing or how long they stay (it cannot be increased for more guests or additional nights).
  • Cleaning fees assist hosts in accounting for additional expenses incurred while preparing their listing for new visitors.

Guests can now refine their search results by the entire cost of their stay (before taxes and fees) with Airbnb's 2023 update.

Complete pricing will appear in search results, on the map, filter, and listing page if visitors turn on the "display total price" toggle before looking for a place. This means you won't have to worry about your cleaning cost giving prospective guests the wrong impression.

Additionally, guests can check a complete price breakdown, including taxes, cleaning fees, Airbnb service fees, discounts, and a nightly rate, before finalizing their booking.

Everything is self-explanatory.

Some of the charges you can include in your cleaning price are:

  • Cleaning supplies
  • Towels and linen washing and drying
  • Toilet paper
  • Shampoo, soap, and so on.
  • Cleaning costs (for example, employing a cleaning service)

Guests will see a nightly rate that includes the cleaning fee divided by the entire number of nights in the reservation in the search results.

How Much Does a Typical Airbnb Cleaning Cost?

It's quite challenging to determine an exact average because there is a wide range of listings, from luxury condos and cabins to serviced apartments.

A reasonable average is best achieved by comparing the cleaning costs of similar properties in your neighborhood and calculating an average from there.

Understanding the Role of Cleaning Fees for Hosts

Airbnb's core principle is to provide guests with a comfortable, welcoming space that reflects each accommodation's unique character. Hosts do this by spending time, effort, and resources preparing their listings for incoming guests. Cleaning fees play an important role during this preparation process, enabling hosts to maintain the highest standards of cleanliness and ensure a positive first impression for guests.

Rationale and Considerations

Several key factors underpin the establishment of Airbnb cleaning fees from a host's perspective.

1. Maintaining excellence

As a host, your reputation hinges on delivering a consistent and exceptional guest experience. Cleanliness is a cornerstone of this experience, and investing in thorough cleaning between stays helps you maintain a positive reputation and garner favorable reviews.

2. Professional cleaning services

Many hosts opt for professional cleaning services to ensure a meticulous clean. These services come with costs, which are reflected in the cleaning fee. Professional cleaners have the expertise and equipment to clean and sanitize your property efficiently, ensuring guests have a comfortable and hygienic environment.

3. Time and effort

Cleaning an accommodation goes beyond the surface. It involves tasks like changing linens, sanitizing surfaces, replenishing essentials, and attending to small details collectively contributing to guest satisfaction. Cleaning fees acknowledge the effort and time hosts dedicate to these tasks.

4. Ensuring comfort

A clean and well-maintained space contributes to guests' overall comfort during their stay. By charging a cleaning fee, hosts signal their commitment to providing guests with a welcoming and sanitized environment.

Balancing Cost and Value

While hosts are committed to offering memorable stays, it's important to balance providing value to guests with ensuring the sustainability of their operations.

The following aspects shed light on this delicate equilibrium.

1. Setting the right fee

Determining an appropriate cleaning fee involves carefully considering factors such as the size of your property, its location, the level of service you provide, and the costs associated with maintaining the accommodation.

2. Honesty and transparency

Guests value transparency in fees, and an upfront indication of cleaning fees helps manage expectations and build trust.

3. Reflecting quality

A reasonable cleaning fee reflects the quality of service provided, as guests are more likely to see the results in the space's cleanliness and comfort.

4. Communicating value

One way to effectively communicate the importance of a well-prepared and sterilized place is to include the cleaning cost in the listing description.

Host-Driven Strategies

Hosts can adopt strategies to navigate the landscape of cleaning fees effectively. Here’s how,

1. Research and analysis

Research the cleaning fees charged by other hosts in your area and consider the services they include. This can help you position your cleaning fee competitively.

2. Clear listing details

In your listing description, outline the services included in the cleaning fee. This could encompass the type of cleaning, frequency, and any additional amenities guests can expect.

3. Personalization

Tailor your cleaning fee to the unique characteristics of your property. Consider the size, complexity, and amenities offered when determining the fee.

4. Educating the guest

Provide insights into your cleaning processes and the rationale behind the fee. Guests are more likely to appreciate and understand the charge if they recognize its purpose.

How can an Airbnb Host Navigate Airbnb Cleaning Fees with Confidence?

Understanding cleaning fees is necessary for hosts and guests when hosting on Airbnb.

These fees represent a host's commitment to providing a clean, comfortable, and memorable stay. They are based on maintaining standards, engaging professional services, allocating resources, and investing time and effort in accommodations.

A fair, transparent fee reflects the value of services and establishes trust with guests. Clear communication, strategic pricing, and a connection between fee and guest comfort contribute to a harmonious host-guest relationship.

How Can Hostaway Help?

Modern property management software like Hostaway is valuable for hosts in this context. It streamlines many aspects of property management and assists hosts in effectively communicating and managing cleaning fees.

In addition to ensuring guests understand the value they receive in return, Hostaway provides a comprehensive platform for setting and adjusting fees. Through automation and centralized management, Hostaway enables hosts to maintain their listings efficiently while dedicating more time to providing exceptional guest experiences.

The Last Sweep on Airbnb Cleaning Fees

As an Airbnb host, embracing the role of curator and caretaker of memorable experiences is both an opportunity and a responsibility. While often scrutinized, cleaning fees play a fundamental role in upholding the quality and standards guests have come to expect. By comprehending the rationale behind these fees and strategically setting them to reflect the value you provide, you contribute to a positive and authentic guest experience.

Balancing guest satisfaction with operational sustainability through transparent communication and prudent decision-making ensures that your Airbnb journey as a host is both fulfilling and rewarding.

Ready to find out how Hostaway can transform your business?

Hostaway is proud to support thousands of Property Managers and Airbnb Hosts Around the world. We take pride in being Top Ranked in Vacation Rental Software Review Sites: Capterra, G2, Software Advice, Trust Pilot, to name just a few! Check out our reviews and read the Hostaway Case Studies from real successful and growing Short-Term Rental Managers!