Maintaining and keeping your short-term rental clean for arriving and future guests is one of the primary responsibilities you'll face as a host. If you've ever been an Airbnb host, you're probably aware of the numerous issues that smoking may lead to. It not only causes a foul odor in your Airbnb but also risks lasting damages. Cigarette smoke produces one of the most off-putting and challenging scents to remove.
With that in mind, let's look at:
Smoking alone accounts for a sizeable portion of home fires in the US. In fact, 1 out of every 31 home smoking material fires during the years 2012 to 2016 resulted in a fatality, according to the National Fire Protection Association (2019).
Additionally, smoking causes harm to your home by fading paint and wallpaper, ruining the aroma, and discoloring the walls and ceilings. Moreover, this raises your cleaning expenses and makes it less likely for future guests to leave positive reviews. For such reasons, it's crucial to take the necessary actions to prohibit guests from smoking in your Airbnb.
While, it is not possible to add a smoking fee on the price of your listing, you have the right to charge guests who break your short-term rental's no-smoking policy. To enforce this, it’s imperative you emphasize to guests that your Airbnb is a non-smoking property and that there will be an additional cleaning fee if it occurs.
More importantly, ensure guests understand that breaking these rules could result in them losing their security deposit and a negative review.
Put in place a "No-smoking" policy for your vacation rental property that restricts smoking in all the common areas, bedrooms, and bathrooms. More importantly, make sure that you display the policy, including the fee amount on your listing description and make it readily visible to guests. Smoking fines can range between $100-$500 depending on the extent of damages.
Also, look into buying inexpensive "No Smoking" signs and putting them in visible places such as behind each door or above light switches. By doing this, guests will be unable to assert that they were unaware of this policy, and all possibilities for claims or disagreements will be eliminated.
For guests to understand what is expected of them while staying at your property, it's important that you establish strict and straightforward house rules. As little as possible should be left open for interpretation by guests.
Even more crucially, be sure to explain your house rules in your listing description, welcome guidebooks (including digital versions), and in your prior-to-arrival correspondence with guests. By doing this, you can be sure that potential guests are well-informed before placing a booking.
Consider allocating a smoking area if your vacation rental has any outdoor areas like a patio or deck. As a result, guests are encouraged to refrain from smoking within your short-term rental.
Consider requesting a security deposit from guests as a tactic that will deter guests from smoking and compensate for any possible damage that smoking may cause. More importantly, this will probably motivate guests to comply with your house rules.
Smoke detectors are typically needed to be installed in short-term rental households. They are essential for fire safety and advantageous to hosts and property managers alike. There are even more sensitive, WiFi-enabled, innovative gadgets designed expressly to monitor marijuana and tobacco smoke, such as Nest Protect, FreshAir Sensor, etc.
Installing these devices will enable hosts to notify guests in advance and serve as proof if you choose to report an Airbnb violation. Furthermore, in your listing description include an additional feature, "carbon monoxide detector," after it has been installed.
If you have reason to believe that your guests have smoked inside your property, take steps right away. Assemble proof, report the problem to Airbnb, and resolve it as quickly as possible by making a claim.
Make sure to document the damage with photos and videos of the cigarette butts and ashtrays, and keep a watchful eye for burn marks on furniture or discoloration on the walls and ceilings. Furthermore, you can also utilize surveillance footage, if you have it, to establish that guests in your Airbnb have been smoking within your property premises.
Nobody likes to write a bad review. But never be reluctant to warn guests that breaking your "No-smoking" policy can lead to a negative review, nevertheless. By doing this, you might help warn other hosts and deter guests from smoking within your rental.
As a property owner or host, you have the right to charge a smoking fee in addition to your regular cleaning costs. Make sure to make it clear to guests that smoking is prohibited in your short-term rental, both in your listing description and house rules. This will make it apparent that breaking the rules will result in a fee and will help deter guests from complaining.
You could also warn guests that they would be responsible for paying for professional cleaning services if they leave any smoke-related odors or damage in your short-term rental.
In order to prepare for the forthcoming guests, be sure to let your cleaning staff know that you anticipate a high degree of cleanliness. Additionally, any locations where smoking has occurred will require particular care, including deep cleaning all the linens, drapes, bedding, and towels as well as wiping down the walls and windows and steam-cleaning the carpet. You should also utilize carpet shampoo and air fresheners as well.
Utilizing air purifiers such as Levoit, Blueair, etc., is a great way to eliminate smoke in your short-term rental. You'll be in awe of the miracles it performs as it improves the air quality, especially for guests with allergies or asthma. Not to mention, it also lowers the risk of fire.
But then, if you can't get your hands on these gadgets, think about using natural air purifiers and odor absorbers like charcoal, coffee grounds, gonzo rocks, etc. These natural odor absorbers and air purifiers don't just assist in getting rid of the stench; they also don't contain any chemicals and won't cause any health problems in your future guests. To achieve the desired effect, simply allow it to sit for many hours or perhaps even overnight in little dishes scattered throughout your rental property.
Regardless of whether your guests violated the "No-smoking" policy while they are still on the rental property or you only notice after they've checked out, take immediate action by notifying the Airbnb Resolution Center and submitting all of your documentation as well as proof of any smoking-related property damage within 14 days. Smoking fees can range between $100-$500 depending on the extent of damages.
The following are some additional suggestions to support your claim for the Airbnb smoking fee:
Generally speaking, eliminating smoking within your rental property involves a proactive strategy. Remember that doing so will stop further smoke damage to your property and ensure your guests are held to a strict no-smoking policy.
Make sure to note the incident and charge guests an Airbnb smoking fee to cover cleaning and damage costs if rules are breached with a clearly written no-smoking rule in your description. Also, don't be afraid to report rebellious guests to other hosts by leaving a negative review on the Airbnb platform.
Furthermore, simply by adhering to these simple guidelines, you can guarantee that your short-term rental is always maintained neat and safe for future guests, providing them with a great experience that leads to better reviews and a smoke-free short-term rental.