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Hostaway Release Roundup: October 2023

Hostaway Release Roundup: October 2023

October Release Roundup

In case you missed it, here's a summary of all the exciting new features and updates we added to Hostaway over the past month.

💸 Refund Guest Charges

Refunds Screenshot

Our numbers show that on average, around 9% of total charges to guests are refunded. These refunds can happen for a number of reasons, like:

  • Cancellations
  • Reservation alterations
  • Damage deposits
  • Guest complaints
  • Mistakes

Before, you could only send refunds directly through payment providers, like Stripe.

With this new feature, you can now refund charges made through Stripe, as well as offline charges, directly from Hostaway. This means you'll also be able to track and report on the refund in your reporting against the original charge.

>>Learn More

📲 ChatGPT Generated Replies Now On Mobile

ChatGPT mobile gif

Over the past few months, we've added some exciting new ChatGPT-powered functionality to Hostaway, including:


Now, we're excited to announce that you can now use ChatGPT to generate guest replies on-the-go using the Hostaway Mobile App.

Also New on the Mobile App:

  • Updated, more modern UI/UX update for Chat
  • Added search functionality on the Message Templates screen, so you can find the template you're looking for, quickly

>> Learn More

🎉 ...And More


>>See All Updates

Ready to find out how Hostaway can transform your business?

Hostaway is proud to support thousands of Property Managers and Airbnb Hosts Around the world. We take pride in being Top Ranked in Vacation Rental Software Review Sites: Capterra, G2, Software Advice, Trust Pilot, to name just a few! Check out our reviews and read the Hostaway Case Studies from real successful and growing Short-Term Rental Managers!