Yada

Yada helps hospitality brands grow beyond OTAs by transforming every guest interaction into a new revenue opportunity. Instead of relying on third-party platforms, owners can connect directly with past guests through personalized automations that drive repeat bookings, upsells, and inquiry win-backs. The result is higher lifetime value and stronger guest relationships that build long-term business stability. Yada provides 12 ready-to-launch repeat booking campaigns each year across SMS, WhatsApp, and email—each designed to inspire past guest to rebook. Smart Lists enable precise targeting so communication goes only to the right guests. Digital guidebooks and QR-powered Smart Spaces capture guest details automatically, expanding the marketing database with every stay. Real-time reply alerts make it easy to close direct sales, while analytics reveal which messages perform best. An AI assistant answers common guest questions instantly, helping teams deliver faster, more personal service. - Guest messaging automation - Done-for-you SMS campaigns - Upsell and win-back messages - Direct booking tools - Guest retargeting - QR code and guidebook contact capture - Smart guest segmentation - AI chatbot responses - Hostaway integration - OpenPhone SMS integration - Analytics dashboard - Repeat booking automation - Opt-out compliance - Onboarding and success guidance