thinkrr.ai

Thinkrr.ai transforms guest communication with intelligent voice AI, bringing empathy, precision, and efficiency to every interaction. Property managers can elevate the guest experience through automated concierge services, property-specific details, and proactive engagement. With direct Hostaway integration, thinkrr.ai synchronizes property data to power inbound and outbound voice agents — ensuring guests receive timely, accurate, and personalized support. From answering common questions to automating post-check-in follow-ups, the platform streamlines operations and frees managers to focus on hospitality. Built to scale, thinkrr.ai extends beyond hospitality into enterprise automation, offering plug-and-play AI that simplifies complexity and delivers measurable value. Voice AI Capabilities - AI-powered inbound and outbound voice agents - Multiple agent personas with customizable tone, accent, and voice options, - 24/7 virtual receptionist capabilities - Call status tracking and analytics - Sentiment analysis - Call history and searchable logs - Call recordings with secure access - Call forwarding and transfers to human representatives - Voicemail handling - Customizable greetings and brand-aligned voice scripts Property & Guest Communication (Hostaway integration) - Direct Hostaway property data synchronization - Property Concierge setup per property - Automated guest concierge flows (check-in, stay support, check-out) - Outbound follow-up calls after check-in - Knowledge Packs for property and business information access - Personalized recommendations and property-specific responses - Multi-language support Outbound Call Management - Automated outbound campaigns with pre-built scenarios - Scheduled or triggered guest follow-up calls - CRM-integrated outreach Integration & Automation - Twilio integration for telephony infrastructure - Webhook support for custom workflows - GoHighLevel (GHL) integration (add-on) - Google and Outlook calendar syncing - CRM data logging and workflow triggers - SMS and email template functionality Reliability & Scale - Enterprise-grade reliability with 99.9% uptime - Scalable plan tiers for property owners, managers, and agencies, - Secure data handling and compliance-ready infrastructure