Localbird

Localbird is a digital concierge service built to help property managers deliver exceptional hospitality while generating new revenue. Through our integration with Hostaway, Localbird automatically includes personalized experience links in guest communications such as pre-arrival and welcome messages. Guests can instantly book vetted services—from airport transfers and private chefs to local tours and wellness experiences—all located near their rental. Localbird manages every part of the process, including vendor curation, quality control, and payments. Property managers earn commission on each booking while offering guests a seamless, premium in-stay experience that strengthens satisfaction and loyalty. - Host App Version - Guest Experience Dashboard: Centralized guest communication and stay tracking. - Digital Guest Guide: Branded, automated guides for check-in, house rules, and local tips. - Real-Time Guest Messaging: Integrated WhatsApp and SMS for seamless pre/during/post-stay engagement. - Curated Local Partnerships: Marketplace of verified local vendors (drivers, chefs, experiences). - Localbird Marketplace: Commission-based local experiences integrated directly into guest communication. - Host Branding & Upselling: Hosts can promote their own or partnered local services within the guest journey. - Hostaway Integration: Syncs reservations, guest info, and messaging directly with Localbird’s system. - Channel Management Sync: Connects to OTA channels for consistent guest experience delivery. - Payment & Payout API: Handles local partner payments and host commission tracking. - Guest Rebooking Flow: Encourages direct rebookings with Localbird-hosted stays.