Hostaway Marketplace

The Hostaway Marketplace is the largest integrated marketplace for vacation rental tools and software. Hostaway is integrated with more than 100 apps, all designed to help short term rental managers and hosts automate, scale, and grow their businesses. Hostaway’s marketplace is a curation of the best vacation rental software and tools within the industry. Each tool is connected via API into Hostaway’s property management or channel management systems and meet our high bar for integration quality and reliability.

GuestReply

GuestReply is an AI-powered guest communication and operations platform built specifically for short-term rental property managers. GuestReply multi-model AI engine automates 92% of guest messages in 80+ languages with response times under one minute, operating 24/7. With a few-click integration into major property management systems, GuestReply enables managers to increase pre-booking conversions by 10%, reduce cancellations, and drive additional revenue by automatically upselling extra nights, early check-ins, and other services. GuestReply AI is trained on over 100k real conversations for industry-leading accuracy, continuously learns from your interactions to fill knowledge gaps automatically, and actively identifies opportunities to fill calendar gaps and maximize every guest interaction. You're a few minutes away from reducing your workload by 90%, unlocking additional revenue, and scaling your portfolio without scaling your team. - 24/7 human-like AI messaging - Autopilot and Co-Pilot modes - Automated upselling - Unified inbox - Smart escalations - Stripe integration - Listing booster - Tailored communication style

Categories

AI

Business Improvement

Communication

Guest Experience

Guest Management