Conduit is a full guest operations platform with AI guest messaging at its core. Hostaway-connected unified inbox, AI tasks for maintenance and cleaning, AI-driven upsells, guest portals, and full native MCP for setting up agents.
For hotels and hospitality brands drowning in repetitive guest inquiries, Conduit AI is the conversational AI platform that answers guest phone calls and messages automatically, handling everything from "What time is check-in?" to "Can I get a late checkout?"
Unlike basic chatbots that frustrate guests or fragmented tools that lose context, Conduit understands your property's operations and maintains a unified guest profile across every interaction. It handles amenity questions, local recommendations, and service requests through voice and messaging, 24/7, in multiple languages, with your brand's tone. 2 ways integrations with your tech stack.
The result: Your staff stops answering the same questions dozens of times a day and redirects that energy toward high-value activities, personalizing experiences, closing upsells, developing new revenue streams, and delivering the memorable touches that drive reviews, loyalty, and direct bookings.
Features
Voice AI to answer or make phone calls with your brand's tone of voice
Copilot or autopilot for any guest inquiries or outreach
Unlimited workflow builder to match any complex specifications of your properties
Unlimited agents to match your SOP
Unified inbox, knowledge hub, task management
Large set of integrations (Salesforce, HubSpot, Notion, Shopify, Instagram, and more)