Akia

Akia is an AI agent built for vacation rentals, trusted by thousands of properties. Akia runs the whole guest journey, start to finish, and handles it all.

Airbnb, the OTAs, text, and email all land in one inbox, tied to the guest, not the channel. Akia answers the moment a message arrives, reservation already in hand, because Hostaway keeps Akia in sync.

Before arrival, Akia gets the rental agreement signed, then sends the door code once it clears. The arrival guide lives in a little app on the guest's phone. During the stay, Akia answers every message and picks up when guests call, resolving most automatically. After checkout, Akia wins the next booking with marketing campaigns built from real reservation data, ready to send.

Your team gets their day back, and guests feel like regulars. Book a demo and see what Akia does.

Features

• Unified inbox — Every message in one place, tied to the guest.

• Instant answers — Akia replies the second a guest writes.

• Upsells — Early check-in, upgrades, and late checkout at the right moment.

• Digital check-in — Guests check in from their phone before arrival.

• AI Voice — She answers, books, and takes payment on the call.

• Knowledge Base — Teach her your property once.

• Guest journeys — Build once, she runs it every stay.

• Surveys

• Mini Apps

• Team Chat

• Tasks

• Marketing

• Translations