Akia

AvaHost is an AI-powered assistant that automates day-to-day operations for short-term rental hosts, agencies and property managers. Starting with guest communication, AvaHost replies to travelers 24/7 across Airbnb, Booking.com, WhatsApp and email, and consolidates every conversation into one unified inbox.

Beyond messaging, AvaHost coordinates the full operational workflow: cleaning schedules, invoicing, access control, equipment handling and team task assignment. Multilingual support helps AvaHost serve international guests across more than 30 countries, and customizable welcome guides streamline check-in while opening upsell opportunities.

AvaHost connects with HostAway and other property management systems, giving operators a single AI layer across their portfolio. AvaHost currently supports 180+ clients managing 4,200+ listings and more than 100,000 guest stays.

Features

• 24/7 AI guest communication fully customizable

• Unified multi-channel inbox (Airbnb - Booking.com - WhatsApp - email)

• Cleaning schedules automatically adjusted based on guest arrival and departure times

• Mobile app for cleaning teams

• Mobile app for guest communication

• Customizable digital welcome guides

• Autonomous guest upsells and security deposits

• Automated invoicing

• Access control and smart lock coordination

• Automated maintenance task management and coordination

• Multilingual guest support (30+ languages)