AIPEX Technologies

AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. The AIPEX Virtual Concierge uses a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed on-screen, engaging people in a common area like the kitchen. In fact, on average guests interact with the device 5 or more times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 6000 short-term rental properties.

- Hotel-grade Security and Privacy enhancements that are not available with retail Alexa - Guests can check-out with their voice, and then leave a voice review - One-time custom host welcome message for new arrivals - A learning system that handles questions when there isn't yet a host-provided answer - Support for pictures and video, including rotating digital signage - Automated reminders for guest's responsibilities at check-out - Send custom notifications and announcements, in real-time or schedule in advance - Analytics and insights via utilization reports