Managing direct reservations with Hostaway

February 3, 2018

We are happy to announce the first step in becoming a complete property management system: direct bookings. We have now added them into our platform, and you can easily create and edit them.

Lend your Airbnb to your friends

Sometimes a friend is staying over and you need to arrange with your cleaner, payments and arrival details. This can all be handled in Hostaway. Create a direct booking, set a price (it can be 0) and enter the contact details and arrival time. This way your team and yourself can easily keep track of your friend and give him the same VIP treatment you would give any other guest!

Repeat customers

If you want to take direct reservations, leave a gift card at your property or send your guest a personal invite to return next time with a discount. When the trusted guest contacts you, you can arrange for payment, schedule cleaning and check-in and follow up on the stay.

Start a website

Set up a website for direct bookings! It takes just a few minutes with services such as Wix or Wordpress. By directing your guests to this website and allow them to contact you, you will have a direct network of visitors. This is especially handy if you plan to expand your network of properties and have repeat customers.

Business travellers love predictability. If your properties are located in a business hub, and they like their first stay, they are more likely to book with you again since they often travel to the same location while avoiding surprises at all costs. By having your own website, you can add properties to your portfolio and your guests will trust you keep the same high standards for them. All of your direct reservations can be managed in Hostaway.