# Hostaway > Hostaway is an all-in-one, AI-native vacation rental and short-term rental management platform for professional property managers and hosts. It combines a channel manager, property management system (PMS), automation and messaging, a unified guest inbox, direct-booking websites, dynamic pricing, payments, analytics, and a marketplace of 200+ integrations — used by hosts worldwide to manage listings across Airbnb, Vrbo, and Booking.com from a single system. ## Product & Features - [Features overview](https://www.hostaway.com/features/): Everything Hostaway does for short-term and vacation rental management - [Channel Manager](https://www.hostaway.com/features/channel-manager/): Sync listings and calendars across Airbnb, Vrbo, Booking.com and more to prevent double bookings - [Property Management System](https://www.hostaway.com/features/property-management-system/): Central PMS for reservations, calendars, and day-to-day operations - [Automation](https://www.hostaway.com/features/automation/): Automated guest messaging and operational workflows - [Communication](https://www.hostaway.com/features/communication/): Unified guest inbox across every booking channel - [Marketing](https://www.hostaway.com/features/marketing/): Direct-booking websites and marketing tools - [Analytics & Reporting](https://www.hostaway.com/features/analytics-and-reporting/): Performance dashboards and financial reporting - [Operations](https://www.hostaway.com/features/operations/): Cleaning, tasks, and team management - [Hostaway AI](https://www.hostaway.com/features/hostaway-ai/): Native AI features for property managers - [Marketplace](https://www.hostaway.com/marketplace/): 200+ integrations and partner apps ## Pricing & Demo - [Pricing](https://www.hostaway.com/pricing/): Plans and pricing for Hostaway - [Book a free demo](https://www.hostaway.com/get-free-demo/): Request a personalized product demo ## Guides & Glossary - [Vacation Rental Guide](https://www.hostaway.com/vacation-rental-guide/): All hosting guides, organized by topic and searchable - [Guest type hosting guides](https://www.hostaway.com/vacation-rental-guide/guest-types/): Category index - [Pet-Friendly Vacation Rental Hosting: The Complete Guide](https://www.hostaway.com/vacation-rental-guide/pet-friendly-hosting/): Learn how to attract pet owners to your vacation rental. Covers setup, policies, pricing, and damage prevention for pet-friendly short-term rentals. - [How to Set Up Your Vacation Rental for Pets: Room-by-Room Guide](https://www.hostaway.com/vacation-rental-guide/pet-friendly-hosting/setup/): Step-by-step guide to preparing your vacation rental for pet guests. Covers flooring, furniture, outdoor spaces, supplies, and safety essentials. - [How to Write Pet Policies for Your Vacation Rental That Work](https://www.hostaway.com/vacation-rental-guide/pet-friendly-hosting/policies/): Create clear, enforceable pet policies for your short-term rental. Covers size limits, breed rules, guest agreements, and platform-specific requirements. - [How to Price Pet Fees for Your Vacation Rental: Structures That Maximize Revenue](https://www.hostaway.com/vacation-rental-guide/pet-friendly-hosting/fees/): Find the right pet fee structure for your rental property. Compare flat fees, nightly charges, deposits, and tiered pricing with real-world examples. - [Preventing Pet Damage in Your Vacation Rental: A Property Manager's Playbook](https://www.hostaway.com/vacation-rental-guide/pet-friendly-hosting/damage-prevention/): Protect your rental property from pet damage with proven prevention strategies, cleaning protocols, deposit structures, and claim documentation tips. - [Hosting Remote Workers: A Complete Guide for Vacation Rental Managers](https://www.hostaway.com/vacation-rental-guide/hosting-remote-workers/): Learn how to attract and host remote workers in your vacation rental. Practical tips on workspace setup, Wi-Fi, monthly stays, and bleisure travel for property managers. - [Remote Workspace Setup: How to Create a Productive Work Area in Your Vacation Rental](https://www.hostaway.com/vacation-rental-guide/hosting-remote-workers/workspace-setup/): Step-by-step guide to setting up a dedicated remote workspace in your vacation rental. Desk, chair, lighting, and equipment recommendations for property managers. - [Wi-Fi Requirements for Remote Workers: Internet Speed and Reliability Guide](https://www.hostaway.com/vacation-rental-guide/hosting-remote-workers/wifi-requirements/): What internet speed do remote workers need? A property manager's guide to Wi-Fi setup, speed testing, router placement, and backup connectivity for work-ready rentals. - [Monthly Stays: Pricing, Operations, and Guest Management for Extended Bookings](https://www.hostaway.com/vacation-rental-guide/hosting-remote-workers/monthly-stays/): How to price, manage, and optimize monthly stays in your vacation rental. Covers discounts, lease considerations, cleaning schedules, and guest relations for 30+ day bookings. - [Bleisure Hosting: Attracting Guests Who Mix Business and Leisure Travel](https://www.hostaway.com/vacation-rental-guide/hosting-remote-workers/bleisure/): How to attract bleisure travelers to your vacation rental. Tips on marketing, amenities, and pricing for guests who combine business trips with leisure stays. - [Hosting Solo Travelers: A Guide for Vacation Rental Managers](https://www.hostaway.com/vacation-rental-guide/hosting-solo-travelers/): Learn how to attract and host solo travelers in your vacation rental. Actionable tips on safety, amenities, marketing, and pricing for single-guest bookings. - [Safety Features for Solo Travelers: What Every Host Should Offer](https://www.hostaway.com/vacation-rental-guide/hosting-solo-travelers/safety-features/): Discover the essential safety features solo travelers look for in vacation rentals. Practical steps to secure your property and boost solo guest confidence. - [Solo Traveler Amenities: How to Set Up Your Rental for Single Guests](https://www.hostaway.com/vacation-rental-guide/hosting-solo-travelers/amenities/): Set up your vacation rental for solo travelers with the right amenities. From workspaces to kitchen essentials, learn what single guests value most. - [Marketing Your Vacation Rental to Solo Travelers](https://www.hostaway.com/vacation-rental-guide/hosting-solo-travelers/marketing/): Attract more solo travelers to your vacation rental with targeted marketing, smart pricing, and optimized listings. Practical strategies for property managers. - [Hosting Large Groups: A Complete Guide for Vacation Rental Managers](https://www.hostaway.com/vacation-rental-guide/hosting-large-groups/): Learn how to attract and manage large group bookings for your vacation rental. Covers setup, pricing, communication, amenities, and damage prevention for 8+ guests. - [Hosting Family Reunions: How to Attract and Manage Reunion Bookings](https://www.hostaway.com/vacation-rental-guide/hosting-large-groups/family-reunions/): A property manager's guide to hosting family reunions. Learn how to set up your rental, market to reunion planners, and manage large family bookings smoothly. - [Multi-Generational Travel: Preparing Your Rental for Every Age Group](https://www.hostaway.com/vacation-rental-guide/hosting-large-groups/multi-generational/): Prepare your vacation rental for multi-generational groups. Tips on accessibility, sleeping arrangements, safety, and amenities for guests of every age. - [Group Accessibility: Making Your Vacation Rental Welcoming for All Guests](https://www.hostaway.com/vacation-rental-guide/hosting-large-groups/accessibility/): Make your vacation rental accessible for large groups with diverse needs. Covers ADA features, listing descriptions, property modifications, and guest communication. - [Essential Amenities for Hosting Large Groups at Your Vacation Rental](https://www.hostaway.com/vacation-rental-guide/hosting-large-groups/amenities/): Discover the must-have amenities for hosting large groups at your vacation rental. From kitchen essentials to outdoor entertainment, get your property group-ready. - [Hosting Nature Retreats: A Guide for Vacation Rental Managers](https://www.hostaway.com/vacation-rental-guide/hosting-nature-retreats/): Learn how to attract nature-loving guests to your vacation rental. Covers farm stays, glamping, treehouses, and off-grid hosting with actionable tips for property managers. - [Farm Stays: A Guide to Hosting Agritourism Guests](https://www.hostaway.com/vacation-rental-guide/hosting-nature-retreats/farm-stays/): Learn how to turn a working farm into a profitable vacation rental. Covers guest experiences, pricing, safety, insurance, and farm stay listing optimization. - [Glamping Hosting: A Guide to Luxury Outdoor Accommodation](https://www.hostaway.com/vacation-rental-guide/hosting-nature-retreats/glamping/): Learn how to set up and manage glamping accommodations as a vacation rental host. Covers tent types, amenities, pricing, guest expectations, and operations. - [Treehouse Hosting: A Guide to Managing Treehouse Rentals](https://www.hostaway.com/vacation-rental-guide/hosting-nature-retreats/treehouses/): Everything property managers need to know about treehouse vacation rentals. Covers construction, safety, pricing, guest experience, and listing optimization. - [Off-Grid Hosting: A Guide to Managing Remote Vacation Rentals](https://www.hostaway.com/vacation-rental-guide/hosting-nature-retreats/off-grid/): Learn how to manage off-grid vacation rentals successfully. Covers solar power, water systems, guest expectations, pricing, and operational logistics. - [Hosting Extended Stays: A Guide for Vacation Rental Managers](https://www.hostaway.com/vacation-rental-guide/hosting-extended-stays/): Learn how to attract and manage extended stay guests in your vacation rental. Covers monthly pricing, digital nomads, corporate housing, and listing optimization. - [Monthly Pricing Strategies for Extended Stay Rentals](https://www.hostaway.com/vacation-rental-guide/hosting-extended-stays/monthly-pricing/): Learn how to set profitable monthly rates for extended stay vacation rentals. Covers discount structures, cost analysis, seasonal adjustments, and payment collection. - [Hosting Digital Nomads: Attracting Location-Independent Guests](https://www.hostaway.com/vacation-rental-guide/hosting-extended-stays/digital-nomads/): How to attract and host digital nomads in your vacation rental. Covers workspace setup, internet requirements, community building, and marketing to remote workers. - [Corporate Housing: Serving Business Travelers and Relocations](https://www.hostaway.com/vacation-rental-guide/hosting-extended-stays/corporate-housing/): How to break into the corporate housing market with your vacation rental. Covers client acquisition, property standards, invoicing, and building business relationships. - [Host operations guides](https://www.hostaway.com/vacation-rental-guide/host-operations/): Category index - [The Complete Airbnb Host Checklist](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/): A complete Airbnb host checklist hub covering turnover, inspection, welcome, listing setup, and maintenance, with printable steps for every stay. - [The Airbnb Turnover Checklist](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/turnover/): Use this Airbnb turnover checklist to reset your rental between guests, from stripping beds and deep cleaning to restocking and a final walkthrough. - [The Vacation Rental Inspection Checklist](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/inspection/): A vacation rental inspection checklist for safety, damage, systems, and documentation, so you catch problems early and keep your property guest-ready. - [Airbnb Welcome Checklist for Hosts](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/welcome/): A step-by-step Airbnb welcome checklist covering pre-arrival messages, self check-in setup, welcome touches, and first-night follow-up. - [Airbnb Listing Checklist for New Hosts](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/listing-setup/): A complete Airbnb listing checklist covering property readiness, photography prep, listing content, pricing, safety basics, and go-live QA before you publish. - [Vacation Rental Maintenance Checklist](https://www.hostaway.com/vacation-rental-guide/airbnb-host-checklist/maintenance/): A cadence-based vacation rental maintenance checklist covering monthly, quarterly, seasonal, and annual tasks to prevent breakdowns and protect your property. - [Business model guides](https://www.hostaway.com/vacation-rental-guide/business-models/): Category index - [Rental Arbitrage: The Complete 2026 Guide](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/): Rental arbitrage means leasing a property and re-renting it short-term with landlord consent. Learn the costs, legality, and profit math for 2026. - [Is Rental Arbitrage Legal? Leases, City Rules, and Consent](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/legality/): Rental arbitrage is legal in many places, but your lease, city short-term rental rules, and building bylaws decide. See how to check before you sign. - [Rental Arbitrage Startup Costs: An Itemized Breakdown](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/startup-costs/): Rental arbitrage startup costs typically run $8,000 to $20,000 per unit. See the itemized breakdown of deposits, furniture, software, and the cash buffer. - [How to Pitch Landlords on Rental Arbitrage](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/pitching-landlords/): How to pitch landlords on rental arbitrage: answer the four core objections, frame a corporate lease with guaranteed rent, and get the yes in writing. - [Rental Arbitrage Leases and the Clauses That Matter](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/leases/): Compare master lease, corporate lease, and consent addendum structures for rental arbitrage, plus the lease clauses that decide the deal. - [Rental Arbitrage Profitability and Breakeven Math](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/profitability/): Work rental arbitrage profitability on one example: revenue drivers, the cost stack, break-even occupancy, and how fast startup costs pay back. - [Rental Arbitrage vs Co-Hosting vs Owning](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/alternatives/): Compare rental arbitrage, co-hosting, and owning across capital, control, risk, scalability, and exit, with hybrid paths and who each model fits. - [Scaling Rental Arbitrage: 1 to 10+ Units](https://www.hostaway.com/vacation-rental-guide/rental-arbitrage/scaling/): Scale rental arbitrage from one unit to ten or more with standardized systems, per-unit P&L discipline, smart hiring, and cash-flow financing. - [Vacation rental insurance guides](https://www.hostaway.com/vacation-rental-guide/insurance/): Category index - [Vacation Rental Insurance for Hosts](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/): Short-term rentals fall outside most homeowner policies. Compare insurance, damage waivers, and AirCover to protect your rental with the right coverage. - [Best Short-Term Rental Insurance, Compared](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/compared/): Insurance, damage waiver, or protection program? Compare seven short-term rental options and learn how to choose coverage that fits how you host. - [Airbnb AirCover for Hosts, Explained](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/aircover/): Airbnb AirCover bundles $3M Host damage protection and $1M liability insurance. See what each part covers, what it skips, and where you still need more. - [Proper Insurance for Short-Term Rentals: A Review](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/proper-insurance/): Proper Insurance sells a commercial policy underwritten with Lloyd's of London, built to replace a homeowner or landlord policy for a short-term rental. - [Safely Vacation Rental Insurance: A Review](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/safely/): Safely is a per-stay insurance policy placed through a surplus-lines affiliate. See its limits, pricing, and how it relates to Hostaway Insurance. - [Steadily Landlord Insurance for STR Hosts: A Review](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/steadily/): Steadily is a licensed landlord insurance carrier whose policies also cover short-term rentals. See its liability range, coverage, and who it fits. - [Waivo Review: A Damage Waiver, Not Insurance](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/waivo/): Waivo is a damage waiver backed by insurance, not an insurance policy. See its $500 to $20,000 limits, $0 deductible, and the Waivo+ liability option. - [Truvi Review: Guest Screening and Damage Protection](https://www.hostaway.com/vacation-rental-guide/vacation-rental-insurance/truvi/): Truvi, formerly Superhog, is guest screening plus damage protection, not insurance. See its $0 to $1,000,000 protection range and how buying works. - [Property management guides](https://www.hostaway.com/vacation-rental-guide/property-management/): Category index - [Owner Portal for Vacation Rentals: A Complete Guide](https://www.hostaway.com/vacation-rental-guide/owner-portal/): An owner portal is the software layer where a property owner views bookings, statements, and performance for homes their manager runs on their behalf. - [Airbnb Owner Login: How Owners Reach Their Listing](https://www.hostaway.com/vacation-rental-guide/owner-portal/airbnb-owner-login/): There is no separate Airbnb owner login. Owners reach a listing through co-host access or their property manager's portal. Here is how to find yours. - [Owner Statements for Vacation Rentals: A Full Breakdown](https://www.hostaway.com/vacation-rental-guide/owner-portal/owner-statements/): An owner statement reports what a vacation rental earned, what it cost, and the owner's payout. See the six sections and what to check each month. - [Rules and taxes guides](https://www.hostaway.com/vacation-rental-guide/compliance/): Category index - [Tourist Tax for Short-Term Rentals: The Host's Guide](https://www.hostaway.com/vacation-rental-guide/tourist-tax/): Tourist tax is set by local authorities and changes often. See how nightly rates, night caps, and host declaration duties work in Italy, Spain, and France. - [Tourist Tax in Italy: A Guide for Short-Term Rental Hosts](https://www.hostaway.com/vacation-rental-guide/tourist-tax/italy/): Italy's tourist tax is set comune by comune. Airbnb now collects in 1,200+ towns, yet hosts still owe the annual declaration. Here's how it fits together. - [Rome Tourist Tax: What Short-Term Rental Hosts Owe](https://www.hostaway.com/vacation-rental-guide/tourist-tax/italy/rome/): Rome charges a flat EUR 6.00 per night for short-term rentals, capped at 10 nights. See who's exempt and how the quarterly GECOS declaration works. - [Venice Tourist Tax vs the Access Fee: A Host's Guide](https://www.hostaway.com/vacation-rental-guide/tourist-tax/italy/venice/): Venice's tourist tax for rentals is tiered by property category, not flat. See the seasonal rates, the 5-night cap, and how it differs from the access fee. - [Tourist Tax in Florence: Rate, Exemptions, and Monthly Filing](https://www.hostaway.com/vacation-rental-guide/tourist-tax/italy/florence/): Florence charges EUR 6.00 a night in tourist tax, with a 7-night cap and monthly filing by the 15th. Here's how short-term rental hosts stay compliant. - [Tourist Tax in Milan 2026: EUR 9.50 and What Comes Next](https://www.hostaway.com/vacation-rental-guide/tourist-tax/italy/milan/): Milan's tourist tax hit EUR 9.50 a night for rentals in 2026 under the Olympic measure. Here's what hosts collect, file, and should watch for next year. - [Tourist Tax in Spain: Catalonia and the Balearics for Hosts](https://www.hostaway.com/vacation-rental-guide/tourist-tax/spain/): Spain's tourist tax is regional, not municipal. Compare Catalonia's IEET and the Balearic ITS, with rates, caps, exemptions, and how hosts file it. - [Tourist Tax in Barcelona: What Hosts Charge and File](https://www.hostaway.com/vacation-rental-guide/tourist-tax/spain/barcelona/): Barcelona's tourist tax is EUR 9.50 a night for holiday apartments in 2026. See the regional plus surcharge split, EUR 8 ceiling, and modelo 950 filing. - [Tourist Tax in France: The Taxe de Sejour for Hosts](https://www.hostaway.com/vacation-rental-guide/tourist-tax/france/): France's taxe de sejour for an unclassified rental is 1 to 5% of the nightly rate, capped. See the surcharge stack, Paris 2026, and the platform rules. - [Sustainable hosting guides](https://www.hostaway.com/vacation-rental-guide/sustainability/): Category index - [Sustainable Hosting](https://www.hostaway.com/vacation-rental-guide/sustainable/): Learn how to run a sustainable vacation rental. Covers eco certifications, green upgrades, cost savings, and guest-friendly practices for eco-friendly Airbnb hosting. - [Getting Started with Sustainable Hosting](https://www.hostaway.com/vacation-rental-guide/sustainable/getting-started/): Step-by-step guide to making your vacation rental sustainable. Covers quick wins, mid-effort upgrades, solar investments, and how to audit your property's eco footprint. - [Vacation Rental Eco Certifications](https://www.hostaway.com/vacation-rental-guide/sustainable/certifications/): Compare vacation rental eco certifications including Booking.com Travel Sustainable, Green Key, EarthCheck, and LEED. Requirements, costs, and booking impact explained. - [Booking.com Travel Sustainable Badge](https://www.hostaway.com/vacation-rental-guide/sustainable/certifications/booking-sustainable-badge/): How to get and maintain the Booking.com Travel Sustainable badge. Requirements, application steps, visibility impact, and common mistakes to avoid. - [Green Key Certification for Vacation Rentals](https://www.hostaway.com/vacation-rental-guide/sustainable/certifications/green-key/): Learn how to earn Green Key certification for your vacation rental. Covers requirements, application process, costs, and benefits for short-term rental hosts. - [Eco-Friendly Vacation Rental Upgrades](https://www.hostaway.com/vacation-rental-guide/sustainable/eco-upgrades/): Ranked eco-friendly upgrades for vacation rentals by ROI. Covers solar panels, smart thermostats, water fixtures, composting, and EV charging at every budget level. - [How to Market an Eco-Friendly Vacation Rental](https://www.hostaway.com/vacation-rental-guide/sustainable/marketing-green/): Practical strategies to market your eco-friendly vacation rental. Covers listing optimization, platform badges, guest reviews, and how to avoid greenwashing. - [Vacation Rental Sustainability Cost Savings](https://www.hostaway.com/vacation-rental-guide/sustainable/cost-savings/): Calculate how much money eco-friendly practices save your vacation rental. Covers energy, water, waste, cleaning, insurance, and tax incentive savings with real numbers. - [Eco Cabin Vacation Rental Guide](https://www.hostaway.com/vacation-rental-guide/sustainable/eco-cabin/): How to set up and market an eco cabin vacation rental. Covers off-grid systems, natural materials, guest expectations, pricing, and operational challenges. - [Owner Portal feature](https://www.hostaway.com/features/owner-portal/): Owner statements, permissions, and owner stays in the Hostaway dashboard - [Hostaway owner login help](https://www.hostaway.com/owner-login/): Where property owners sign in and how access is provisioned - [Glossary](https://www.hostaway.com/glossary/): Definitions of short-term rental and property management terms ## Free Tools - [Free Tools](https://www.hostaway.com/tools/): Free calculators for vacation rental hosts, no signup required - [Airbnb Fee Calculator](https://www.hostaway.com/tools/airbnb-fee-calculator/): Airbnb host and guest fees calculated and compared with Vrbo and Booking.com - [Rental Arbitrage Calculator](https://www.hostaway.com/tools/rental-arbitrage-calculator/): Monthly profit, breakeven occupancy, and payback period for rental arbitrage ## Channel Integrations - [Channel Manager Overview](https://www.hostaway.com/vacation-rental-channel-manager/): All booking channels Hostaway connects to - [Airbnb](https://www.hostaway.com/vacation-rental-channel-manager/airbnb/): Airbnb channel manager with API-connected sync - [Vrbo](https://www.hostaway.com/vacation-rental-channel-manager/vrbo/): Vrbo rates, availability, and reservation sync - [Booking.com](https://www.hostaway.com/vacation-rental-channel-manager/booking-com/): Booking.com channel manager connection - [Expedia](https://www.hostaway.com/vacation-rental-channel-manager/expedia/): Expedia listing distribution via Hostaway - [Google Vacation Rentals](https://www.hostaway.com/vacation-rental-channel-manager/google-vacation-rentals/): Free Google listings via connectivity partner - [Homes & Villas by Marriott Bonvoy](https://www.hostaway.com/vacation-rental-channel-manager/marriott-homes-and-villas/): Premium curated channel with Bonvoy points - [Hopper Homes](https://www.hostaway.com/vacation-rental-channel-manager/hopper-homes/): Mobile-first channel for younger travelers - [Whimstay](https://www.hostaway.com/vacation-rental-channel-manager/whimstay/): Last-minute booking marketplace for unsold nights - [Plum Guide](https://www.hostaway.com/vacation-rental-channel-manager/plum-guide/): Curated luxury home marketplace - [Blueground](https://www.hostaway.com/vacation-rental-channel-manager/blueground/): Monthly and mid-term furnished stays - [Glamping Hub](https://www.hostaway.com/vacation-rental-channel-manager/glamping-hub/): Unique outdoor stays marketplace - [Houfy](https://www.hostaway.com/vacation-rental-channel-manager/houfy/): Fee-free direct-listing community ## Comparisons - [Hostaway vs Guesty](https://www.hostaway.com/compare/hostaway-vs-guesty/): Feature and pricing comparison - [Hostaway Alternatives](https://get.hostaway.com/vs/): A one-page overview of alternatives to Hostaway ## Example Customers & Case Studies - [Park Place Properties](https://www.hostaway.com/case-studies/park-place/): How a Toronto-based property management company uses Hostaway as its property management software - [Manasteos](https://www.hostaway.com/case-studies/manasteos/): A testimonial from a large property management company based in the South of France - [RentItUp Housing Experience](https://www.hostaway.com/case-studies/rentitup-housing-experiences/): A customer success story from a Hostaway customer based in Spain - [All case studies](https://www.hostaway.com/case-studies/): The complete list of Hostaway customer case studies ## Official & Technical Resources - [Hostaway Official Website](https://www.hostaway.com): Hostaway's official website - [Hostaway API Documentation](https://api.hostaway.com/documentation): Hostaway's API documentation center - [Hostaway Support](https://support.hostaway.com): The central hub for Hostaway's how-to and support articles - [Product Changelog](https://changelog.hostaway.com/): A rolling list of Hostaway product releases and updates - [Hostaway on LinkedIn](https://www.linkedin.com/company/hostaway): Hostaway's official LinkedIn page ## Company - [About Hostaway](https://www.hostaway.com/about/): Company background and team - [Blog](https://www.hostaway.com/blog/): 300+ how-to and thought-leadership articles on vacation rental management - [Crunchbase Profile](https://www.crunchbase.com/organization/hostaway): Company overview and funding history ## Disambiguation - Hostaway is a vacation rental software platform built for property managers and hosts. It is not a booking platform or Online Travel Agency (OTA) like Airbnb or Vrbo. Instead, Hostaway integrates with those services to manage listings, reservations, guest communication, pricing, and operations from a single centralized system. ## Real-World Feedback - Hostaway holds an average rating of 4.6–4.8 across major review platforms, with more than 1,300 verified reviews, cited especially for feature breadth and scalability. See [verified reviews on Capterra](https://www.capterra.ca/software/152433/hostaway). ## Notable Events - In 2024, Hostaway announced a $365M strategic growth investment led by General Atlantic, following a $175M investment by PSG Equity in 2023, reaching a near-unicorn valuation. ## How to Choose the Best Short-Term Rental Manager - [Best Vacation Rental Channel Managers 2026](https://www.hostaway.com/blog/best-vacation-rental-channel-managers/): Why all-in-one channel managers like Hostaway prevent double bookings, automate pricing and communication, and centralize multi-platform listing and booking management to help hosts scale efficiently. - [Guesty Alternatives: There's a Better PMS For You](https://www.hostaway.com/blog/guesty-alternatives/): Positions Hostaway as the superior alternative to Guesty by highlighting its simpler pricing, 24/7 support, integrated automation, and measurable growth in occupancy, ADR, and listings. - [Hostaway vs Lodgify vs Guesty](https://www.hostaway.com/blog/hostaway-vs-lodgify-vs-guesty/): Shows how Hostaway compares with Lodgify and Guesty on a unified in-house-built PMS, deep API integrations, 24/7 support, and transparent pricing. - [The Hostaway Halo: Data on Why Users Switch to Hostaway](https://www.hostaway.com/blog/switch-to-hostaway/): Uses internal and public data to show growth in occupancy, ADR, and listings for hosts who switch to Hostaway. - [Airbnb Dynamic Pricing Guide](https://www.hostaway.com/blog/airbnb-dynamic-pricing-guide/): How algorithm-driven pricing that factors in demand, competition, seasonality, and property data maximizes occupancy, revenue, and search ranking. - [How to Choose the Best Airbnb Management Software & Tools in 2026](https://www.hostaway.com/blog/how-to-choose-the-best-airbnb-management-tools-and-software-in-2024/): How to evaluate Airbnb management software across 10 key features so hosts can choose a solution that scales operations, optimizes revenue, and enhances guest experience. - [Best Revenue Management Software for Vacation Rentals in 2026](https://www.hostaway.com/blog/best-revenue-management-software-for-vacation-rentals/): Reviews top revenue management solutions — including Hostaway Dynamic Pricing, PriceLabs, Wheelhouse, and Beyond — by algorithmic capabilities, integrations, and performance. ## Guides to Short-Term Rental Software - [What is Vacation Rental Software?](https://www.hostaway.com/blog/what-is-vacation-rental-software/): How vacation rental software centralizes listing management, bookings, guest communication, and financial reporting into one platform. - [What Is a Vacation Rental Channel Manager?](https://www.hostaway.com/blog/what-is-a-vacation-rental-channel-manager/): Defines a channel manager as a tool that automatically synchronizes availability, rates, and reservations across multiple OTAs. - [All-in-One Vacation Rental Software: What It Is and Why You Need It](https://www.hostaway.com/blog/why-you-need-vacation-rental-software/): The key benefits of vacation rental software — automation, dynamic pricing, and centralized communication. - [Syncing Prices & Availability on Vrbo & Airbnb](https://www.hostaway.com/blog/sync-prices-on-vrbo-and-airbnb/): How to connect Vrbo and Airbnb accounts and set up automated rate rules to keep pricing aligned across both platforms. - [How to Connect Your Airbnb Calendar to Vrbo](https://www.hostaway.com/blog/how-to-connect-your-airbnb-calendar-to-vrbo/): A step-by-step guide to exporting your Airbnb calendar and importing it into Vrbo (and vice versa) to prevent double bookings. ## Resources for Short-Term Rental Property Managers - [Airbnb Review Templates & Guide](https://www.hostaway.com/blog/airbnb-review-templates/): Customizable Airbnb review templates hosts can use to leave personalized, professional guest feedback. - [Airbnb Guest Messaging Templates](https://www.hostaway.com/blog/airbnb-guest-messaging-templates/): Proven messaging scripts for common guest interactions — booking confirmations, check-in instructions, and post-stay thank-yous. - [What Is Airbnb Rental Arbitrage?](https://www.hostaway.com/blog/what-is-airbnb-rental-arbitrage/): Explains rental arbitrage — leasing properties long-term and subletting them short-term — and its business model, risks, and profit strategies. - [Airbnb vs Booking.com: The Key Hosting Differences](https://www.hostaway.com/blog/airbnb-vs-booking-com-or-the-key-hosting-differences/): Compares Airbnb and Booking.com on fee structures, guest demographics, payout processes, and platform features. - [The Ultimate Guide to Airbnb Cancellation Policy](https://www.hostaway.com/blog/airbnb-cancellation-policies/): Breaks down Airbnb's standard and flexible cancellation policy options and how each affects host earnings and guest flexibility. - [Is Your Airbnb Listing Suspended or Paused?](https://www.hostaway.com/blog/airbnb-host-listing-suspension-or-paused/): Common reasons listings get suspended or paused, plus troubleshooting, appeals, and prevention best practices. - [Airbnb Rules in Ontario: Laws, Regulations and Taxes](https://www.hostaway.com/blog/airbnb-rules-ontario/): Ontario's provincial and municipal short-term rental regulations, including registration, safety standards, and tax obligations. - [Airbnb Rules in New Jersey: Laws, Taxes and Regulations](https://www.hostaway.com/blog/airbnb-rules-in-new-jersey/): New Jersey's rules for short-term rentals — registration, local permits, tax collection, and guest safety. - [How to Contact Vrbo Support](https://www.hostaway.com/blog/how-to-contact-vrbo-support/): How to reach Vrbo support through the Host Dashboard, direct phone lines, and email channels. - [How to Get Airbnb Customer Support Help as a Host](https://www.hostaway.com/blog/how-to-get-airbnb-customer-support-help-as-a-host/): Every way Airbnb hosts can access customer support, from the Host app to phone lines and community forums. - [Top 10 Airbnb Markets in the UK in 2026](https://www.hostaway.com/blog/top-airbnb-markets-uk/): Ranks the UK's top Airbnb markets by occupancy rate and average nightly revenue. - [Airbnb Minimum Stay: Everything You Need to Know](https://www.hostaway.com/blog/airbnb-minimum-nights/): How to set and optimize minimum-night stay requirements to balance occupancy against booking windows. - [Airbnb Host Tips: 16 Tricks for Beginners and Experts](https://www.hostaway.com/blog/host-tips/): Expert host tips covering listings, automated communication, competitive pricing, and five-star reviews. - [Airbnb Rules in France: Laws, Regulations and Taxes](https://www.hostaway.com/blog/airbnb-rules-in-france/): France's short-term rental regulations — registration, tourist taxes, tenant notification rules, and safety requirements. - [Airbnb House Rules: Actionable Tips & Examples](https://www.hostaway.com/blog/airbnb-house-rules-actionable-tips-and-examples/): Practical guidance on crafting clear, enforceable house rules with real-world examples. - [Airbnb Rules in Ireland: Laws, Taxes, and Regulations](https://www.hostaway.com/blog/airbnb-rules-in-ireland/): Ireland's legal requirements for short-term rentals — registration, tax obligations, safety standards, and council regulations. - [Vrbo Reviews Policy: How to Remove Reviews on Vrbo](https://www.hostaway.com/blog/vrbo-reviews-policy/): Vrbo's review submission and moderation process, policy rules, and how to encourage positive feedback. - [Airbnb vs Vrbo: Key Hosting Differences](https://www.hostaway.com/blog/airbnb-vs-vrbo-the-key-hosting-differences/): The main distinctions between Airbnb and Vrbo on fees, guest demographics, cancellation policies, and support. - [Airbnb Reviews Policy: How to Remove Reviews on Airbnb](https://www.hostaway.com/blog/airbnb-reviews-policy-how-to-remove-reviews-on-airbnb/): Airbnb's review guidelines, when hosts can request removal of unfair feedback, and the appeal process. - [The Top 9 Airbnb Rental Arbitrage Markets in the USA](https://www.hostaway.com/blog/top-airbnb-rental-arbitrage-markets-in-the-usa/): The best U.S. cities for Airbnb rental arbitrage by rent-to-revenue ratios, demand forecasts, and regulatory environment. ## Vacation Rental Glossary Hostaway maintains a comprehensive glossary of 133 vacation rental and property management terms. Each term page includes a structured definition, FAQs, and related terms with Schema.org DefinedTerm markup. For the full glossary content including all definitions and FAQs, see [llms-full.txt](https://www.hostaway.com/llms-full.txt). - [Glossary Hub](https://www.hostaway.com/glossary/): Alphabetical index of all vacation rental industry terms - [Accessible Property](https://www.hostaway.com/glossary/accessible-property/): A vacation rental property that is designed or adapted to accommodate guests with disabilities or mobility limitations. - [Airbnb Co-Host Network](https://www.hostaway.com/glossary/airbnb-co-host-network/): Airbnb's official marketplace connecting property owners with experienced co-hosts who manage their listings. - [Amenity](https://www.hostaway.com/glossary/amenity/): A feature, facility, or service provided at a vacation rental that adds value to the guest experience. - [Aparthotel](https://www.hostaway.com/glossary/aparthotel/): A hybrid accommodation combining hotel-style services with apartment-style living spaces. - [Automated Messages](https://www.hostaway.com/glossary/automated-messages/): Pre-written guest communications that are automatically sent based on booking events or scheduled timing. - [Average Daily Rate (ADR)](https://www.hostaway.com/glossary/adr/): The average revenue earned per occupied rental night over a given period. - [Base Rate](https://www.hostaway.com/glossary/base-rate/): The foundational nightly price for a vacation rental before any fees, taxes, or dynamic pricing adjustments are applied. - [Bleisure Travel](https://www.hostaway.com/glossary/bleisure-travel/): A travel trend where business trips are extended to include leisure activities and personal vacation time. - [Booking Confirmation](https://www.hostaway.com/glossary/booking-confirmation/): An official acknowledgment sent to a guest confirming that their vacation rental reservation has been secured. - [Booking Engine](https://www.hostaway.com/glossary/booking-engine/): A software tool embedded on a property manager's website that enables guests to search availability and book directly. - [Booking Modification](https://www.hostaway.com/glossary/booking-modification/): A change made to an existing vacation rental reservation, such as adjusting dates, guest count, or property selection. - [Booking Pace](https://www.hostaway.com/glossary/booking-pace/): The rate at which reservations are being made for future dates compared to the same period in prior years. - [Booking Window](https://www.hostaway.com/glossary/booking-window/): The amount of time between when a reservation is made and the actual check-in date. - [Business Travel](https://www.hostaway.com/glossary/business-travel/): Trips taken for professional purposes, with an increasing share of business travelers choosing vacation rentals over traditional hotels. - [Cabin](https://www.hostaway.com/glossary/cabin/): A cozy, often rustic vacation rental property typically located in mountain, forest, lake, or rural settings. - [Cancellation Policy](https://www.hostaway.com/glossary/cancellation-policy/): The rules governing refunds and penalties when a guest cancels a confirmed reservation. - [Cap Rate](https://www.hostaway.com/glossary/cap-rate/): A real estate metric that measures the annual return on an investment property based on its net operating income. - [Cash Flow](https://www.hostaway.com/glossary/cash-flow/): The net amount of money moving into and out of a vacation rental business over a specific period, reflecting its financial health and liquidity. - [Channel Manager](https://www.hostaway.com/glossary/channel-manager/): Software that synchronizes property listings, availability, and pricing across multiple booking platforms. - [Check-In](https://www.hostaway.com/glossary/check-in/): The process by which a guest arrives at and gains access to a vacation rental property at the start of their stay. - [Check-Out](https://www.hostaway.com/glossary/check-out/): The process by which a guest departs a vacation rental property at the end of their stay. - [Cleaning Checklist](https://www.hostaway.com/glossary/cleaning-checklist/): A standardized list of cleaning and preparation tasks that must be completed during turnover between guest stays. - [Cleaning Fee](https://www.hostaway.com/glossary/cleaning-fee/): A one-time charge added to a reservation to cover the cost of cleaning and preparing the property between guests. - [Co-Host](https://www.hostaway.com/glossary/co-host/): A person who helps manage a vacation rental property on behalf of the primary host, sharing responsibilities and revenue. - [Commission Rate](https://www.hostaway.com/glossary/commission-rate/): The percentage of rental revenue charged by a property management company or booking platform as compensation for their services. - [Comp Set](https://www.hostaway.com/glossary/comp-set/): A group of comparable vacation rental properties used for benchmarking performance and pricing. - [Condo](https://www.hostaway.com/glossary/condo/): An individually owned residential unit within a larger building or complex, commonly used as a vacation rental in urban and resort markets. - [Contactless Check-In](https://www.hostaway.com/glossary/contactless-check-in/): A guest arrival process that uses technology to enable property access without in-person interaction. - [Conversion Rate](https://www.hostaway.com/glossary/conversion-rate/): The percentage of listing views or booking inquiries that result in confirmed reservations. - [Corporate Housing](https://www.hostaway.com/glossary/corporate-housing/): Fully furnished rental properties leased to business travelers and professionals on extended work assignments, typically for 30 days or more. - [Cottage](https://www.hostaway.com/glossary/cottage/): A small, charming vacation rental property typically situated in a rural, coastal, or countryside setting. - [Customer Acquisition Cost](https://www.hostaway.com/glossary/customer-acquisition-cost/): The total cost of marketing, commissions, and operational effort required to secure a new guest booking. - [Damage Waiver](https://www.hostaway.com/glossary/damage-waiver/): A non-refundable fee that covers accidental guest damage, replacing the need for a traditional security deposit. - [Demand Forecasting](https://www.hostaway.com/glossary/demand-forecasting/): The use of data and analytics to predict future booking demand for vacation rental properties. - [Depreciation](https://www.hostaway.com/glossary/depreciation/): A tax deduction that accounts for the gradual wear, deterioration, and aging of a rental property over its useful life. - [Digital Nomad Visa](https://www.hostaway.com/glossary/digital-nomad-visa/): A special residence permit allowing remote workers to live and work in a foreign country for an extended period. - [Direct Booking](https://www.hostaway.com/glossary/direct-booking/): A reservation made directly with a property manager's own website, bypassing OTA platforms and their commission fees. - [Double Booking](https://www.hostaway.com/glossary/double-booking/): When the same property is accidentally reserved by two different guests for overlapping dates. - [Dynamic Pricing](https://www.hostaway.com/glossary/dynamic-pricing/): An automated pricing strategy that adjusts nightly rates in real-time based on demand, competition, and market conditions. - [Email Marketing](https://www.hostaway.com/glossary/email-marketing/): The use of targeted email campaigns to nurture past guest relationships, encourage repeat bookings, and drive direct reservations. - [Event-Driven Pricing](https://www.hostaway.com/glossary/event-driven-pricing/): A pricing strategy that adjusts vacation rental rates based on local events, festivals, and occasions that spike demand. - [Extra Guest Fee](https://www.hostaway.com/glossary/extra-guest-fee/): An additional nightly charge applied when the number of guests exceeds the base occupancy included in the rate. - [Gap Night](https://www.hostaway.com/glossary/gap-night/): An unbooked night between two reservations that is too short to attract a new booking. - [Glamping](https://www.hostaway.com/glossary/glamping/): A form of luxury outdoor accommodation that combines camping with hotel-like amenities and comforts. - [Google Vacation Rentals](https://www.hostaway.com/glossary/google-vacation-rentals/): Google's commission-free metasearch platform that displays vacation rental listings directly in Google Search and Maps. - [Gross Rental Income](https://www.hostaway.com/glossary/gross-rental-income/): The total revenue generated from a vacation rental property before subtracting any operating expenses, management fees, or taxes. - [Guest Communication](https://www.hostaway.com/glossary/guest-communication/): All messaging and interactions between property managers and guests throughout the booking lifecycle. - [Guest Journey](https://www.hostaway.com/glossary/guest-journey/): The complete end-to-end experience of a guest from initial property discovery through post-stay follow-up. - [Guest Lifetime Value (LTV)](https://www.hostaway.com/glossary/guest-ltv/): The total revenue a property manager can expect from a single guest across all their bookings over time. - [Guest Portal](https://www.hostaway.com/glossary/guest-portal/): A digital interface where guests can access booking details, check-in instructions, and property information. - [Guest Registration](https://www.hostaway.com/glossary/guest-registration/): The legal requirement for short-term rental operators to collect, record, and in many cases report guest identity information to local authorities. - [Guest Review](https://www.hostaway.com/glossary/guest-review/): Written feedback and star rating left by a guest after their stay at a vacation rental property. - [Guest Screening](https://www.hostaway.com/glossary/guest-screening/): The process of verifying guest identity and evaluating risk before confirming a reservation. - [Holiday Pricing](https://www.hostaway.com/glossary/holiday-pricing/): Premium nightly rates applied during holidays and high-demand periods to maximize revenue from predictable surges in travel demand. - [Hostaway AI](https://www.hostaway.com/glossary/hostaway-ai/): Hostaway's native artificial intelligence features for automated guest communication and operational optimization. - [Hostaway Analytics](https://www.hostaway.com/glossary/hostaway-analytics/): Hostaway's reporting and business intelligence tools for vacation rental performance tracking. - [Hostaway Automation](https://www.hostaway.com/glossary/hostaway-automation/): Hostaway's workflow automation tools that streamline repetitive property management tasks. - [Hostaway Capital](https://www.hostaway.com/glossary/hostaway-capital/): Hostaway's financing program that provides property managers with funding to grow their rental business. - [Hostaway Channel Manager](https://www.hostaway.com/glossary/hostaway-channel-manager/): Hostaway's built-in channel management tool that syncs listings across 200+ booking platforms in real-time. - [Hostaway Direct Booking](https://www.hostaway.com/glossary/hostaway-direct-booking/): Hostaway's website builder and booking engine that enables commission-free direct reservations. - [Hostaway Dynamic Pricing](https://www.hostaway.com/glossary/hostaway-dynamic-pricing/): Hostaway's built-in dynamic pricing tool that automatically optimizes nightly rates based on market data. - [Hostaway Guest Communication](https://www.hostaway.com/glossary/hostaway-guest-communication/): Hostaway's unified inbox and automated messaging system for managing all guest interactions. - [Hostaway Marketplace](https://www.hostaway.com/glossary/hostaway-marketplace/): Hostaway's ecosystem of 200+ integrated third-party tools and services for vacation rental management. - [Hostaway PMS](https://www.hostaway.com/glossary/hostaway-pms/): Hostaway's all-in-one property management system for managing vacation rental operations at scale. - [Hostaway Smart Locks](https://www.hostaway.com/glossary/hostaway-smart-locks/): Hostaway's smart lock integrations that enable automated keyless access for guests. - [House Rules](https://www.hostaway.com/glossary/house-rules/): A set of guidelines and expectations that guests must follow during their stay at a vacation rental. - [iCal](https://www.hostaway.com/glossary/ical/): A calendar file format used to synchronize availability between booking platforms and calendar applications. - [Instant Book](https://www.hostaway.com/glossary/instant-book/): A booking setting that allows guests to reserve a property immediately without requiring host approval. - [Last-Minute Booking](https://www.hostaway.com/glossary/last-minute-booking/): A reservation made within a short window before the check-in date, typically 1–7 days prior. - [Length of Stay (LOS)](https://www.hostaway.com/glossary/length-of-stay/): The total number of nights a guest stays at a property during a single reservation. - [Length-of-Stay Discount](https://www.hostaway.com/glossary/length-of-stay-discount/): A reduced nightly rate offered to guests who book longer stays, such as weekly or monthly reservations. - [Listing](https://www.hostaway.com/glossary/listing/): A property profile published on a booking platform, containing descriptions, photos, pricing, and availability. - [Listing Optimization](https://www.hostaway.com/glossary/listing-optimization/): The process of improving a vacation rental listing's content, photos, and settings to increase visibility and bookings. - [Maintenance Request](https://www.hostaway.com/glossary/maintenance-request/): A report submitted by a guest, cleaner, or inspector documenting a needed repair or fix at a rental property. - [Metasearch Engine](https://www.hostaway.com/glossary/metasearch-engine/): A travel platform that aggregates and compares vacation rental listings from multiple booking sites without taking commissions. - [Micro-Season Pricing](https://www.hostaway.com/glossary/micro-season-pricing/): An advanced pricing strategy that uses 75+ granular time periods instead of traditional quarterly seasons. - [Mid-Term Rental](https://www.hostaway.com/glossary/mid-term-rental/): A furnished property rented for 1 to 6 months, bridging the gap between short-term and long-term rentals. - [Minimum Stay](https://www.hostaway.com/glossary/minimum-stay/): The shortest number of nights a guest must book in order to reserve a property. - [Multi-Calendar](https://www.hostaway.com/glossary/multi-calendar/): A consolidated calendar view showing availability and bookings across all properties and channels in one place. - [Nightly Rate](https://www.hostaway.com/glossary/nightly-rate/): The price charged per night for a vacation rental stay. - [No-Show](https://www.hostaway.com/glossary/no-show/): When a guest with a confirmed reservation fails to arrive at the property on their check-in date. - [NOI (Net Operating Income)](https://www.hostaway.com/glossary/noi/): Total rental revenue minus all operating expenses, before debt service and income taxes. - [Noise Monitoring](https://www.hostaway.com/glossary/noise-monitoring/): Privacy-safe devices that detect excessive noise levels at vacation rental properties to prevent disturbances. - [Occupancy Rate](https://www.hostaway.com/glossary/occupancy-rate/): The percentage of available rental nights that are booked over a given period. - [Occupancy Tax Reporting](https://www.hostaway.com/glossary/occupancy-tax-reporting/): The process of calculating, filing, and remitting lodging or occupancy taxes collected from short-term rental guests to the appropriate government authorities. - [Off-Season](https://www.hostaway.com/glossary/off-season/): The period of lowest travel demand when vacation rental occupancy and rates are typically at their minimum. - [Open API](https://www.hostaway.com/glossary/open-api/): A publicly available programming interface that allows third-party developers to integrate with a platform. - [Operating Expenses](https://www.hostaway.com/glossary/operating-expenses/): The recurring costs required to manage and maintain a vacation rental property, including cleaning, maintenance, utilities, insurance, and management fees. - [OTA (Online Travel Agency)](https://www.hostaway.com/glossary/ota/): A website or platform where travelers search for and book vacation rentals and accommodations online. - [Owner Portal](https://www.hostaway.com/glossary/owner-portal/): A dedicated dashboard where property owners can view their rental performance, bookings, and financial statements. - [Owner Statements](https://www.hostaway.com/glossary/owner-statements/): Financial reports generated for property owners showing rental income, expenses, and net payouts. - [Payment Processing](https://www.hostaway.com/glossary/payment-processing/): The handling of financial transactions for booking payments, refunds, and payouts in vacation rental management. - [Payout](https://www.hostaway.com/glossary/payout/): The disbursement of rental earnings from a property management company or booking platform to the property owner or host after deducting applicable fees and expenses. - [Peak Season](https://www.hostaway.com/glossary/peak-season/): The time of year with the highest travel demand, when vacation rental rates and occupancy are at their maximum. - [Pet Fee](https://www.hostaway.com/glossary/pet-fee/): A charge applied to guests who bring pets to a vacation rental property. - [Promotional Rate](https://www.hostaway.com/glossary/promotional-rate/): A temporary discounted nightly price used to stimulate bookings during a specific period or for a targeted purpose. - [Property Condition Report](https://www.hostaway.com/glossary/property-condition-report/): A documented record of a vacation rental property's state before and after each guest stay. - [Property Inspection](https://www.hostaway.com/glossary/property-inspection/): A systematic check of a vacation rental property's condition, safety features, and amenities. - [Property Management Company](https://www.hostaway.com/glossary/property-management-company/): A business that manages vacation rental properties on behalf of property owners for a fee or revenue share. - [Property Management System (PMS)](https://www.hostaway.com/glossary/pms/): A centralized software platform for managing all aspects of vacation rental operations. - [Property Portfolio](https://www.hostaway.com/glossary/property-portfolio/): The total collection of rental properties managed by a property manager or management company. - [Rate Parity](https://www.hostaway.com/glossary/rate-parity/): A policy or contractual requirement that vacation rental pricing remains consistent across all booking platforms. - [Rental Arbitrage](https://www.hostaway.com/glossary/rental-arbitrage/): A business model where an operator leases properties long-term and rents them out as short-term vacation rentals for profit. - [Rental Day Limit](https://www.hostaway.com/glossary/rental-day-limit/): A legal restriction imposed by local governments that caps the total number of days a property can be rented as a short-term rental per year. - [Repeat Guest](https://www.hostaway.com/glossary/repeat-guest/): A traveler who books the same property or with the same host or management company more than once. - [Response Rate](https://www.hostaway.com/glossary/response-rate/): The percentage of guest inquiries a host replies to within a specified timeframe, typically 24 hours. - [Revenue Management](https://www.hostaway.com/glossary/revenue-management/): The strategic use of analytics and pricing to maximize rental income from available inventory. - [RevPAN (Revenue Per Available Night)](https://www.hostaway.com/glossary/revpan/): A vacation rental performance metric measuring total revenue generated per available rental night. - [RevPAR (Revenue Per Available Room)](https://www.hostaway.com/glossary/revpar/): A metric that measures revenue generated per available rental night, combining occupancy and rate performance. - [Same-Day Booking](https://www.hostaway.com/glossary/same-day-booking/): A reservation made and completed on the same day as the guest's check-in date. - [Seasonal Pricing](https://www.hostaway.com/glossary/seasonal-pricing/): A pricing strategy that adjusts nightly rates based on predictable demand patterns throughout the year. - [Security Deposit](https://www.hostaway.com/glossary/security-deposit/): A refundable amount collected from guests to cover potential property damage during their stay. - [Service Fee](https://www.hostaway.com/glossary/service-fee/): A fee charged by booking platforms to guests, hosts, or both to cover the cost of facilitating the reservation. - [Set-Jetting](https://www.hostaway.com/glossary/set-jetting/): A travel trend where tourists visit destinations featured in popular movies, TV shows, or streaming content. - [Short-Term Rental (STR)](https://www.hostaway.com/glossary/short-term-rental/): A property rented for short periods, typically fewer than 30 consecutive days. - [Short-Term Rental Insurance](https://www.hostaway.com/glossary/str-insurance/): Specialized insurance coverage designed to protect vacation rental properties and hosts from risks specific to short-term renting. - [Short-Term Rental Permit](https://www.hostaway.com/glossary/str-permit/): A government-issued authorization that grants property owners or managers the legal right to operate a short-term rental in a specific jurisdiction. - [Shoulder Season](https://www.hostaway.com/glossary/shoulder-season/): The transition period between peak and off-season when demand and pricing are moderate. - [Smart Lock](https://www.hostaway.com/glossary/smart-lock/): An electronic lock that allows keyless property access using codes, apps, or other digital credentials. - [STR Compliance](https://www.hostaway.com/glossary/str-compliance/): The process of meeting all legal, regulatory, and tax requirements for operating a short-term rental property. - [Superhost](https://www.hostaway.com/glossary/superhost/): An Airbnb recognition badge awarded to hosts who consistently deliver exceptional guest experiences. - [Task Management](https://www.hostaway.com/glossary/task-management/): A system for assigning, tracking, and coordinating operational tasks like cleaning and maintenance across properties. - [Transient Occupancy Tax (TOT)](https://www.hostaway.com/glossary/transient-occupancy-tax/): A tax levied on short-term accommodation stays, collected from guests and remitted to local government. - [Turnover](https://www.hostaway.com/glossary/turnover/): The process of preparing a vacation rental for the next guest between check-out and check-in. - [Unified Inbox](https://www.hostaway.com/glossary/unified-inbox/): A centralized messaging hub that consolidates guest communications from all booking channels into one interface. - [Upselling](https://www.hostaway.com/glossary/upselling/): Offering guests additional services or upgrades to increase the total revenue per booking. - [User Roles](https://www.hostaway.com/glossary/user-roles/): Permission levels assigned to team members within property management software to control access to features, data, and operations. - [Vacation Rental](https://www.hostaway.com/glossary/vacation-rental/): A furnished property rented to travelers on a short-term basis as an alternative to hotel accommodation. - [Villa](https://www.hostaway.com/glossary/villa/): A luxury standalone vacation rental property, often featuring a private pool, spacious grounds, and premium amenities. - [Webhook](https://www.hostaway.com/glossary/webhook/): An automated notification sent from one system to another when a specific event occurs. - [Workation](https://www.hostaway.com/glossary/workation/): A trip where travelers combine remote work with vacation, staying at destinations where they can be productive and enjoy leisure time. - [Yield Management](https://www.hostaway.com/glossary/yield-management/): A pricing strategy that adjusts rates based on predicted demand to maximize total revenue. - [Zoning Laws](https://www.hostaway.com/glossary/zoning-laws/): Local government regulations that define how properties in specific geographic areas can be used, including whether short-term rentals are permitted. ## Canonical Entity Name: Hostaway Also Known As: Hostaway Opco Oy, Hostaway.com Type: Property Management Software Website: https://www.hostaway.com ## About This File Last-Updated: 2026-07-27T00:00:00Z (July 27, 2026)